Privacy Policy

Effective Date: 12/15/2024

NextGen Virtual Assistant Services, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, and communications.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name, email address, phone number, and business details.
  • Billing information (e.g., payment details, invoices).

b. Non-Personal Information:

  • IP address, browser type, operating system, and usage data from our website.

c. Information You Provide:

  • Details about your business, tasks for Virtual Assistants, and communications through our platform.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services.
  • Communicate with you about services, updates, and invoices.
  • Customize and improve our offerings.
  • Maintain compliance with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your information. However, we may share it with:

  • Service Providers: Trusted third parties who assist in delivering our services (e.g., payment processors, communication tools).
  • Virtual Assistants: Necessary business information to perform assigned tasks.
  • Legal Compliance: Authorities when required by law or to protect our rights.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You may have rights under applicable laws, including:

  • Accessing, updating, or deleting your personal information.
  • Opting out of marketing communications.

To exercise these rights, contact us at info@nextgenvaservices.com.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookies through your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

NextGen Virtual Assistant Services, LLC

Email: info@nextgenvaservices.com